I Found it extremely easy to deal with Seventhwave, and the advice was good and custom fit was a bonus. I also enjoyed supporting a NZ company. When you buy from big name offshore brands you are just buying a commodity with a brand name. The image may be good but for me there is not much soul in the product.
Buying from NZ, and especially from Christchurch at the time (a few months after the earthquake), also seeing a handmade product swung it for me.
My Viper is very warm - too warm for much of the year here at Muriwai Beach and I should have taken Paul’s advice and gone with the 3/2 not the 3/3. It’s also very water tight and only lets in the smallest amounts of water, which I’m sure is why it’s warm!
Quality of manufacture seems good, but I need more time with the products I’ve bought to know how they will compare.
Real handmade product by people with experience and know how (not some person whose never even seen the surf in a factory in China).
It’s hard I know in a ‘commodity’ type world, where most people buy either on price or because they’ve been brain washed by a brand, but I’d like to see more surfers in your suits. I’d hope you can continue to make and sell your products in the same way and more people will see the benefit of supporting products and businesses like yours in the future. Maybe you can focus on what makes you different and better in those ways?